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Grateful Patients

 

TODAY'S FEATURED STORY:
Shining Stars

Recently, my husband and my sister have been under the care of the nurses, doctors, and other ancillary providers at Mid Coast Hospital. As a retired medical professional, I want to share how impressed I am, as they, with the loving kindness we have been surrounded by during the past few months.
Recently, my husband and my sister have been under the care of the nurses, doctors, and other ancillary providers at Mid Coast Hospital. As a retired medical professional, I want to share how impressed I am, as they, with the loving kindness we have been surrounded by during the past few months. You all are shining stars. It is with much gratitude to all of you that I share how much I appreciate all that you do.
Judi E.
Whitefield, Maine
 

Comforted by the Little Amenities

I recently had day surgery at Mid Coast Hospital. I love the little amenities that Mid Coast provides to make its patients comfortable.
The warm blankets I received when I was settling in were very welcoming. Then, the numbing injection I received prior to having my IV line placed made it the most comfortable IV I have ever had. From being able to keep my sleeve rolled down under the blood pressure cuff to the post-operative cup of hot tea with a toasted English muffin, all these little details show just how much Mid Coast Hospital cared about making my stay that much easier. I will always choose Mid Coast Hospital!
Terry S.
Sabattus, Maine
 

Courteous and Friendly

From the minute I walked in the door to the time we left, I felt welcomed.
I had my youngest grandson there today for having his tonsils and adenoids out. I had never been to this hospital before and was worried. But, from the minute I walked in the door to the time we left I felt welcomed, and very pleased with the care we received. Everyone was so courteous and friendly. They took care of my grandson like he was their own. They treated me wonderful and not once did I feel unwelcome. I give big kudos out to all the pediatric staff and hospital staff. Even at the front of the building and the parking lot. As we was walking to our vehicle in the rain, a nice gentleman in a cart stopped to ask if we wanted a ride. I would not hesitate to come back to this hospital and will always put in a good word for you all. THANK YOU all.
Crystal T.
Mechanic Falls, Maine
 

Professional, Expert, Happy, and Caring

I recently found myself in need of surgery. Luckily, I had it done at Mid Coast Hospital in Brunswick, Maine.
It was so easy. I was nervous going in, but everyone put me at ease right away. They explained everything that was going to happen perfectly clearly, and I felt confident with their plan and their expertise. They told me it might hurt a lot for a few days, but it didn't. In fact, it never hurt at all, thanks to the skill of the whole team in general, and the surgeon, Dr. Ira Bird, in particular.

I had no complications and am very happy with the result. But what's more than that, every single person whom I met (which was quite a few!) was so pleasant, genuinely happy with their life, and as busy as they were, still found the time to talk, listen, and really care. What a great bunch! They saved my life, again. They also saved my mom's life on more than one occasion, some years ago, for which we are eternally grateful. I found everyone there to be professional and expert, as well as happy and caring. Thank you, Mid Coast Hospital!
William H.
Phippsburg, Maine
 

The Staff Didn't Disappoint!

As a longtime volunteer at Mid Coast Hospital, I knew i would receive exemplary care when admitted to the ER with a fractured hip. The staff didn't disappoint!
From the caring approach of the ER to the staff on the surgical floor, the entire experience was handled professionally and skillfully. For example, the floor nurse searched the entire building to get a Coke to settle my stomach; the OR was fully booked that day and the orthopedic surgeon operated at 12:30 a.m. "because I needed it"; a young nurse stayed the night with me when I was having an A-Fib incident the day after surgery; the cheerful greetings from staff overheard as they responded to patients pressing their call buttons in the middle of the night? The mid coast area is fortunate to have a community hospital to provide expert and caring medical services to local residents and those who are in the area.
Carolyn G.
Brunswick, Maine
 

Exceptional Attention and Care

I would like to thank everyone at Mid Coast Hospital for the exceptional attention and care of my wife during her recent visit.
My wife arrived at the ER with a temp of 106.1 and was soon diagnosed with a 8 mm kidney stone with a bad case of infection. Your staff soon had her stabilized and into surgery to correct the problem. My sincerest and heartfelt thank you to each of those on your staff who were there for her (us). You guys are the best!!!!
Dan O.
 

Impressive Customer Service

I was impressed with the caring and friendliness of everyone I encountered when I had out patient surgery for a hernia two weeks ago.
Very impressive and I am a bit of a fanatic on customer service. Also I have been a hospital administrator/executive so understand the issues, at least to a degree. Everyone including the physician, CRNAs, volunteers, and of course the nursing staff were incredibly welcoming. Thank you!
Tom L.
Freeport, Maine
 

If Mid Coast Needs a Reference...

Every aspect of my surgery, the OR nurses, anesthesiologist, recovery, far exceeded my expectations.
David L.
Bowdoin, Maine
 

Thank You to Dr. Bird, Nurses and Staff

We were recently in Maine for a visit with my sister and in the early hours of Sept. 8, 2011, my husband had to be taken by ambulance to your hospital.

I would like to take this opportunity on behalf of my husband and myself to say Thank You for the excellent care that he received. He had to have gallbladder surgery as a result of this. We would like to express our sincere thanks to everyone from the ambulance drivers from Bath, the Emergency room doctors and staff, x-ray techs, nursing staff both in the ER, operating/recovery room and on the floor. He was on level 2.

We would also like to thank Dr. Bird for his excellent care. He was truly sent from above to care for my husband. We are from Calvert County Maryland and it is a frightening thing to be away from home and become ill. Everyone at Mid Coast made us feel at ease and at home. You should be very proud of what you do.

Could you please pass this on to your staff.
Thank you so much.

Donna and William S.
Huntingtown
 

Noticed "Attention Paid to Every Detail"

I grew up on Orr's Island and I was a little skeptical of her choice of Brunswick for a hospital. My father was chief of anesthesia at Maine Med for over a decade - our exposure is to bigger centers. Walking into the light filled space where attention has been paid to every detail - I was instantly won over From the Zorach sculpture that has a prominent spot in the front entry to the whimsical granite and wood seating with rivulets for rubber ducks.
The staff was attentive, professional and made signing in a pleasant two second experience (and so clever - having Sudoku puzzles in a basket for people who are waiting). We were then taken to a private room - for day surgery? I thought we were in the wrong place - that overlooked the woods and walking trails.

The staff was empathetic, professional and attentive (special shout out to nurses Jamie, Joel & Kandy).

I was able to come and go - which allowed me to check out the art on the second floor and I now covet the Dhalov Ipcar I discovered From a facility perspective - you have it down pat-extremely impressed.

Thank you for taking care in providing the best possible environs for a stressful situation (your staff seems to appreciate what they have as well and that carries through to the client.

Cynthia
Camden, Maine
Stories are provided by patients, family members and friends of Mid Coast. If you have a concern about anything written, including inappropriate, inaccurate or copyrighted materials, please contact the Public Affairs Office (207) 373-6052 or email publicaffairs@midcoasthealth.com as soon as possible.


To hear more stories from the community members that Mid Coast Hospital serves, please visit our Grateful Patients page.

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