Stories from Patients and Families

Recently, my husband and my sister have been under the care of the nurses, doctors, and other ancillary providers at Mid Coast Hospital. As a retired medical professional, I want to share how impressed I am, as they, with the loving kindness we have been surrounded by during the past few months. You all are shining stars. It is with much gratitude to all of you that I share how much I appreciate all that you do.

My mother was admitted to the hospital with severe shortness of breath. We received incredible care from the time we walked into the Emergency Department until she was delivered to the curb to go home. Everyone made my mother feel comfortable: from giving her warm blankets to calling her "Mrs." instead of her first name. The nurses were attentive and genuinely concerned caregivers. The doctors were communicative, patient, and detailed regarding diagnosis and subsequent steps. Thank you so much, Mid Coast Hospital.

One day, I came into the practice crying that I had hit rock bottom. Mikee Spaulding's presence and kind words were very comforting. I appreciate the level of commitment to my care and to me.

The warm blankets I received when I was settling in were very welcoming. Then, the numbing injection I received prior to having my IV line placed made it the most comfortable IV I have ever had. From being able to keep my sleeve rolled down under the blood pressure cuff to the post-operative cup of hot tea with a toasted English muffin, all these little details show just how much Mid Coast Hospital cared about making my stay that much easier. I will always choose Mid Coast Hospital!

Dr. Benton thank you for all you did and your office for the many phone calls I made to try to get answers to help my Mother. You were very professional and patient with me and I will always be? grateful. On the day my Mom passed away I met Dr. Bussone. I will never forget how kind he was to me. I spoke to him regarding my Mother he was so caring. My Mother was so blessed to have these remarkable Physicians caring for her. I thank you from the bottom of my heart. I will be forever grateful.

Thank you so much for that! Thanks for seeing my humanity.

I had my youngest grandson there today for having his tonsils and adenoids out. I had never been to this hospital before and was worried. But, from the minute I walked in the door to the time we left I felt welcomed, and very pleased with the care we received. Everyone was so courteous and friendly. They took care of my grandson like he was their own. They treated me wonderful and not once did I feel unwelcome. I give big kudos out to all the pediatric staff and hospital staff. Even at the front of the building and the parking lot. As we was walking to our vehicle in the rain, a nice gentleman in a cart stopped to ask if we wanted a ride. I would not hesitate to come back to this hospital and will always put in a good word for you all. THANK YOU all.

I arrived at the emergency room after riding a tour bus three days from Iowa to see the fall colors of Maine. I was very frightened being so far from home, but I was quickly put at ease by the competent, friendly, and caring doctors and nurses on staff. We were amazed at the availability of various test in the middle of the night; that were used as diagnostic tools to be able to quickly assess and diagnosis my condition. Once I was admitted to ICU I was monitored around the clock, which made me feel very confident about the care I was receiving. The hospital staff went above and beyond to organize and help us coordinate my meds, and safe transportation home to Iowa to complete my recovery. I have very fond memories of all the people from Maine we met, and were helped by, during this medical emergency.

Following that, I had a echo-cardiogram by a technician named Christopher. He was also friendly and caring, and did a thorough exam.

We need more people like both of them in the healthcare profession. People who know me will tell you that I speak my mind and from it comes a sincere "thank you" to both of them.

First of all I wouldn't have met all the wonderful people that I did. Everyone exceeded my expectations and I felt as though I was actually receiving some special treatment.

From food and maintenance to the doctors and nurses and the whole team, I was overwhelmed with the very apparent camaraderie and team work. I do understand that these are chosen and highly trained professionals, however at Mid Coast Hospital, everyone that I met was definitely a cut above! And now, I am home recovering with the help of CHANS Home Health & Hospice, and I am equally impressed. All exceeding my expectations.

For me personally, it gave me some personal time to reflect, meditate, pray, or whatever word describes best how to become healthy again. Thank you.

We had a doctor's appointment yesterday and she has gained over 5 pounds since moving into her apartment! She still has a ways to go but I am optimistic given her new environment and all the help she has available to her. As I think I told you, I had to take a significant amount of time off work to care for her in early June. If I hadn't done that, and if we would have had to wait much longer for an apartment, she probably would have landed in the hospital because she was getting to the point that she would was just staying in bed all day and would not eat or take her meds. It would have been so hard for me to continue caring for her much longer - I think your efforts played a part in saving her life, literally.

Starting with admission, admission nurse, Dr. Sampson and finally Nurse Paula. All staff were very professional and caring. I have nothing but praise for everyone. You are the Best!

Especially all the people associated with Dr. Chase's office. You all have shown me nothing but kindness and support like no other place I've ever been in. Best to all who have helped me get better.

The security personal went well beyond to make us feel comfortable and relaxed in such a stressful time. Every one was great and caring. When I had to leave, I felt a sense of security, as I knew she was in great hands. When I was able to visit the Behavioral Health department was outstanding and I couldn't have asked for better staff. A lot was one-on-one treatment and that's a plus in my book. That tells me you all actually care for your patients. Thank you!

I have had a week long stay here and have NOT had a bad experience here. All the staff, too many to name, have been great. I could not have asked for better staff. I would recommend anyone to this hospital. I want to say thank you to everyone. This is the best hospital in the Midcoast. Thank you and keep up the great work.

As one of the most - if not THE most - important days of my life, it has been etched into my memory as a time of joy, laughter, kindness, braveness, and teamwork! I did not have an easy labor by any means and am certain that my memory of it would be much less positive if it were not for all the nurses, docs, etc. who cheered me on and helped me proudly bring my beautiful daughter into the world. Special thanks to Dr. Anderson for always making me feel heard and giving me such great care throughout the entire journey. What an amazing group of people there is up in labor and delivery!

I was terrified but everyone was so caring, professional, and efficient and everyone had a good sense of humor, all of which put me at as much ease as possible under the circumstances. My ICU nurses, David, Zac, Michael, and Michael, were just wonderful. The discharge case worker was amazing and with the cardiologist made gargantuan efforts to work with my insurer on covering the new prescriptions. I have been singing the praises of this hospital and staff since my discharge...to anyone who will listen. Thank you all from the bottom of my healing heart.